Descriptions and median base salaries from ASAE research
Top Information Technology Position
Plans and directs the association’s strategy for its information technology infrastructure, including hardware, software, cabling, website, telephone services, and networks. The organization’s primary IT resource.
Median base salary: $111,384
Plans, develops, modifies, tests, and documents computer software in support of business and technical requirements. Consults with internal users to identify current operating procedures and clarifies objectives for computer programs and reports. Identifies problems and recommends changes to software, database tables, programming methodologies, and safeguards. May serve as a technical project manager. May assist the Top Technology Position in long-term and strategic planning. In larger organizations, duties may be split between applications and systems programming.
Median base salary: $93,133
Computer Specialist/Helpdesk Tech
Monitors the local area network (LAN), the main computer system, list server technology, and the telephone system for maximum efficient operation. Tracks support requests. Identifies and resolves and/or escalates hardware- and software-related issues for resolution. Works directly with internal users.
Median base salary: $60,000
Designs, tests, and implements software components to perform specific tasks. Consults with internal users to identify current processes and procedures and clarifies objectives for software. Recommends changes to software, programming methodologies, and safeguards. May serve as a technical project manager. May assist the Top Technology Position in long-term and strategic planning.
Median base salary: $100,887
Manages all aspects of the association's website, including technical infrastructure, upkeep, and troubleshooting. Monitors industry standards and techniques to recommend changes to ensure effective use of the website to achieve the association’s goals.
Median base salary: $80,839
Website Content Coordinator/Manager
Manages the maintenance and accuracy of website content. Writes, edits, codes, and publishes website content. Develops and designs pages using a variety of internet tools. Works closely with the Webmaster to ensure all site changes and additions are published in a timely manner.
Median base salary: $66,615
Installs, configures, and maintains network systems, services, and security. May also oversee cabling. Installs and configures new and existing software applications; efficiently uses network utilities to monitor network usage and network security.
Median base salary: $94,324
Develops, maintains, and optimizes all in-house databases with emphasis on availability, reliability, scalability, and security. Installs, administers, and supports the association management software (AMS). May administer e-business functions relating to the delivery of data. May have responsibility for technical research for database and software upgrades and have significant client and vendor contact
Median base salary: $76,216
Ensures the integrity of records maintained in databases. Responsible for data integrity, system testing, and documentation of processes and procedures. Expert-level knowledge of the integration of records processes utilized throughout the association. Knowledge of the association management system.
Median base salary: $62,484
Data Entry Operator
Performs data entry under strictly defined parameters. May also verify data for integrity and prepare materials for printing.
Median base salary: $37,239
Source: ASAE, Association Compensation & Benefits Study